Frequently Asked Questions

Shipping / Delivery

UK Delivery:
We are happy to deliver to work addresses.

Returns
If you are unsatisfied with your purchase in any way then please return it
unused with all original packaging within 14days. We will be happy to give
you a full refund. We cannot do this if the Ski Tool was broken or damaged
in any other way than it's intended use.

Contacting Us
We are easy to contact! If you have a question we can be contacted by phone,
e mail or post. Please call us, we are open Monday - Friday 9-5.

We are happy to take telephone orders

Telephone: +44 7504951180

Email: info@boottool.com

Security Guarantee
When you place an order with us, this is done over a secure socket layer
(SSL) connection. This means it is virtually impossible for any one to get
your card details. When you place an order we are notified by a secure
transmission. Giving your details over the net is therefore very secure. In
fact it is most certainly safer than giving your card over in a restaurant
or giving your card details over the phone.

When you go to "checkout" you will be asked to provide your address and the
delivery address, you will then be asked to confirm the shipping options and
order. Then you are asked to provide your card details. At this stage the
web browser should have a padlock displayed on the bottom of the browser
window. This shows you are on a secure page.

You also have further fraud protection from the card issuer.